Shipping policy

Shipping Policy

Effective Date: August 6, 2026

Every Perfect Harmony order is carefully prepared and packaged with attention to detail.

Processing Time

Orders are typically processed within 2–5 business days.

Processing times may increase during product launches, promotions, holidays, or periods of high order volume.

Shipping

After your order ships, you will receive a tracking email.

Shipping estimates are provided by the carrier and are not guaranteed.

Address Accuracy

Customers are responsible for providing an accurate shipping address.

Orders shipped to an incorrect address entered at checkout cannot be refunded or replaced.

Delayed or Lost Shipments

While we carefully prepare every shipment, once it has been accepted by the carrier, delivery is outside our control.

If your tracking has not updated or your package appears delayed, please contact us so we can assist in reviewing the shipment.

For security purposes, Perfect Harmony may require an alternate shipping address, signature confirmation, or may decline future replacement shipments if multiple deliveries to the same address have experienced unresolved delivery issues.

International Shipping

Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Perfect Harmony is not responsible for delays caused by customs processing.