Shipping policy
Shipping Policy
Effective Date: August 6, 2026
Every Perfect Harmony order is carefully prepared and packaged with attention to detail.
Processing Time
Orders are typically processed within 2–5 business days.
Processing times may increase during product launches, promotions, holidays, or periods of high order volume.
Shipping
After your order ships, you will receive a tracking email.
Shipping estimates are provided by the carrier and are not guaranteed.
Address Accuracy
Customers are responsible for providing an accurate shipping address.
Orders shipped to an incorrect address entered at checkout cannot be refunded or replaced.
Delayed or Lost Shipments
While we carefully prepare every shipment, once it has been accepted by the carrier, delivery is outside our control.
If your tracking has not updated or your package appears delayed, please contact us so we can assist in reviewing the shipment.
For security purposes, Perfect Harmony may require an alternate shipping address, signature confirmation, or may decline future replacement shipments if multiple deliveries to the same address have experienced unresolved delivery issues.
International Shipping
Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.
Perfect Harmony is not responsible for delays caused by customs processing.